Adding a widget to your website

There are a few options for adding the chat widget to your website depending on how your website is built. If your site uses a content management platform such as WordPress, Squarespace, Magento or Shopify, you can simply install the app or plugin from their app store/library and follow along through the installation wizard.

If you're not using one of these platforms, you can add the chat widget by pasting a snippet of JavaScript code to your website.

Simply log in and make your way to the ⚙️Administration section of the Dashboard by clicking the gear icon in the lower-left corner.

If you have multiple properties, check to make sure you're currently viewing the correct one by hovering over the hamburger icon at the top of the Dashboard.

Select Chat Widget in the Channels list and copy the </> Widget Code on the right. Now paste the snippet into your website's HTML just before the </body> tag and you're ready to go.

Click the titles below to learn how to add through our most popular CMS and third party integrations. 

Discover more CMS and third party integrations in our Help Center.

Find all our e-commerce integration guides in our Help Center.

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