Adding additional properties and websites to your Dashboard

One of the great things about is that you can manage multiple websites, businesses or widgets all from one Dashboard.

A Property includes your chat widgets, a chat page and a Knowledge Base. You can add an unlimited number of properties to your account for free. To get the most out of the software, you should set up each unique website as its own property.

There are several advantages to setting up your Dashboard this way:

       > Your reporting will be segmented

       > You can customize a chat widget for each website

       > Each website can have its own set of tailored responses

       > Each property will have its own unique Knowledge Base

       > Each property can have separate teams of agents

How to add an additional property to your account

To create an additional Property in your account, make your way to ⚙️Administration in the lower-left corner of the Dashboard.

Then, hover over the hamburger icon at the top of the page to reveal a list of current properties.

Next, select Add Property and enter the name and URL for the property.

Once you're done bringing this new property to life, check back in with the hamburger symbol while still in the Administration panel and make sure the newly created property is selected.

Finally, select the Chat Widget you would like to add from the dropdown menu and copy the </> Widget Code. You'll need to paste the snippet into your website's HTML just before the </body> tag on the website for which you're setting up the new property. 

Now you'll be able to manage both properties within one Dashboard.

Was this article helpful?

86 out of 119 liked this article

Still need help? Message Us