Exporting contacts

Every conversation you have using the tawk.to chat software generates a contact. Each contact includes information that's automatically added, such as location and IP address. A contact may also include information you add yourself or capture using a Pre-Chat Form, such as email addresses.

Here’s how to export your contact information via email:


If you have multiple properties, check to make sure you're currently viewing the correct one by hovering over the hamburger icon at the top of the Dashboard.


Then, select Messaging (inbox icon) in the left tab menu.

In the drop-down property selection menu, select Contacts under the currently selected property to view a list of your contacts.

Then, click the Export Contacts button in the upper-right corner.

That's it! Soon you will receive an email with all of the contact information you've accumulated for the property.

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